Discere Terms of Service

1. Your Acceptance of These Terms

These Terms become effective when you sign in, connect a mailbox, check a box indicating acceptance, or otherwise access or use the Services. If you do not agree to these Terms, do not use Discere.

If you use Discere on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms. In that case, "you" and "your" refer to both you and that organization.

2. Changes to These Terms

We may update these Terms from time to time. If we make a material change, we will provide notice through the Services, by email, or by posting an updated version with a revised effective date. If a change materially affects your rights or obligations, we will use reasonable efforts to provide advance notice before the change takes effect, unless the change is required sooner for legal, security, or operational reasons. Your continued use of Discere after the updated Terms become effective means you accept the updated Terms.

3. The Services

Discere is an email summarization and reporting service. The Services may allow you to connect supported email accounts, track selected contacts, generate AI-assisted summaries, ask questions about summarized email content, manage summary preferences, review attachments where enabled, and schedule recurring email reports.

We may modify, suspend, or discontinue features at any time. If a change materially reduces the core functionality of a paid plan in the future, we will use reasonable efforts to provide advance notice.

Discere is not designed for emergency, time-critical, safety-critical, regulated compliance, medical, legal, financial, or other high-risk use. Do not rely on Discere as the only way to monitor important emails, deadlines, legal obligations, patient information, regulated records, or business-critical communications.

4. Eligibility and Account Responsibility

• You must be legally able to consent to these Terms and to the processing of your data.
• You must be at least 13 years old, or older if the law where you live requires a higher age for online services.
• Discere is not directed to children under 13, and children under 13 may not use the Services.
• You must provide accurate account information and keep your account credentials secure.
• You are responsible for all activity under your account.
• You must promptly notify us if you believe your account or connected mailbox has been accessed without permission.

5. Connected Mailboxes and Permissions

Discere only works when you authorize it to access a mailbox. For the public service, this occurs through Google OAuth with Gmail API read-only access or Microsoft OAuth with Microsoft Graph mailbox access.

Approved private manual clients may have access to a non-public manual mailbox connection path for supported providers. Manual mailbox access is not part of the public Gmail/Microsoft product path and is available only when Discere explicitly enables it for an approved account.

Requested and scheduled report emails are sent from Discere's configured report sender address, not from your connected Gmail or Microsoft mailbox account, and are delivered to your connected account email. You can choose Full Report, which includes summary content in report emails, or Email Notification, which sends a simple ready message without summary content and directs you back to Discere.

Adding someone as a tracked contact does not notify that person. Discere does not send report emails, summary emails, or tracking notices to contacts whose messages are summarized.

You represent that you have the legal right to connect each mailbox and to allow Discere to process the messages, metadata, attachments, contacts, and related content made available through that connection. You are responsible for reviewing and managing permissions granted through Google or Microsoft.

You may revoke provider permissions through the relevant provider account settings, including Google Account permissions, Microsoft account consent management, or Microsoft My Apps depending on the provider and account type. Revoking permissions may limit or disable mailbox-related features. Discere is not responsible for your provider's availability, permission review process, policy changes, rate limits, or account restrictions.

For Google integrations, Discere's access, use, storage, and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Discere uses Google user data only to provide and improve user-facing features, maintain security, comply with law, and operate the Services as described in these Terms and the Privacy Policy.

For Microsoft integrations, Discere's access, use, storage, and transfer of information received through Microsoft APIs or Microsoft-supported email protocols is intended to comply with applicable Microsoft API terms and policies. Discere uses Microsoft user data only to provide user-facing features, maintain security, comply with law, and operate the Services as described in these Terms and the Privacy Policy. Discere does not use Microsoft API data for advertising or marketing purposes.

6. Your Use of the Services

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Services for your personal or internal business purposes.

You agree that you will not:

• use Discere in violation of law, regulation, or contractual obligations;
• access, summarize, or process emails or attachments you are not authorized to use;
• use Discere with protected health information, payment card data, government-classified information, export-controlled data, or similarly regulated data unless we have signed a separate written agreement that expressly permits that use;
• sell, resell, sublicense, rent, or otherwise provide unauthorized access to the Services;
• reverse engineer, decompile, scrape, overload, disrupt, or interfere with the Services;
• use the Services to send spam, abusive communications, malware, or unlawful content;
• circumvent technical limits, security controls, rate limits, or access restrictions;
• use AI features to develop models or services that compete with Discere;
• submit data that you are legally prohibited from submitting to third-party processors or AI services.

We may apply usage limits, rate limits, abuse controls, and other technical restrictions to protect Discere, control costs, preserve service quality, and prevent misuse.

7. AI Features and Outputs

Discere uses the OpenAI API to generate summaries, refinements, AI Assistant answers, reports, and other outputs ("Outputs") from emails, attachments, preferences, prompts, and other information you provide or authorize Discere to process ("Inputs"). This means relevant Inputs are sent to OpenAI through the OpenAI API when you use AI-powered features.

According to OpenAI’s published API data controls, API inputs and outputs are not used to train or improve OpenAI models by default unless the API organization explicitly opts in. Discere has not opted in to share API inputs or outputs for OpenAI model training or improvement, so Discere’s OpenAI API inputs and outputs are not used to train or improve OpenAI models. OpenAI may still process and retain limited API data, which can include prompts and responses, for abuse monitoring, safety, legal compliance, and API operation. OpenAI’s published API data controls state that abuse-monitoring logs are retained for up to 30 days by default unless a longer period is required by law or needed to protect OpenAI’s services or others from harm.

You own your Inputs and Outputs as between you and Discere, subject to the rights needed for us and our service providers to operate, secure, troubleshoot, and improve the Services. AI Outputs may be incomplete, inaccurate, misleading, or unsuitable for your specific purpose. You are responsible for reviewing Outputs before relying on them.

Discere does not provide legal, financial, medical, compliance, security, tax, employment, or other professional advice. You should not rely on AI Outputs as the sole basis for important business, legal, financial, safety, or compliance decisions.

8. User Content and License

"User Content" means content you provide to or make available through Discere, including emails, attachments, summaries, preferences, prompts, contact information, bug reports, and account information. You retain ownership of your User Content.

You grant Discere a limited, worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display, modify, and create derivative works from User Content only as reasonably necessary to:

1. provide, operate, secure, and maintain the Services;
2. generate summaries, reports, answers, and related Discere features;
3. troubleshoot bugs and support requests;
4. prevent abuse, fraud, security incidents, or unauthorized access;
5. comply with law and enforce these Terms.

We do not claim ownership of your emails, attachments, prompts, summaries, or other User Content. You are responsible for ensuring that your User Content and your use of Discere comply with laws, contracts, employment obligations, and confidentiality duties that apply to you.

9. Privacy, Retention, and Deletion

Your use of Discere is also governed by our Privacy Policy, which explains how we access, use, store, share, retain, and delete information.

Discere may retain limited message identifiers to avoid re-summarizing the same email. If you manually delete an individual summary, the email can be rediscovered if you run the summarizer again and the email still matches your tracked contacts and search settings.

Read or done summaries have source email bodies and saved attachments purged after 20 days, while summarized email IDs may remain to prevent accidental duplicate summaries.

Account deletion, provider revocation, retention limits, and legal obligations may affect what data remains available in Discere. We may retain limited records where reasonably necessary for security, fraud prevention, legal compliance, dispute resolution, backup integrity, or enforcement of these Terms.

10. Attachments

Attachment access is optional where supported. If you enable AI attachment access, Discere may process attachment content for summarization and related AI features. You should not enable attachment access for content you are not authorized to process or content subject to restrictions that prohibit this use.

11. Third-Party Services

Discere relies on third-party services, which may include email providers, authentication providers, OpenAI for AI processing through the OpenAI API, cloud hosting providers, database providers, analytics tools, payment processors, and communications vendors. Your use of those third-party services may be governed by their own terms and policies.

We are not responsible for third-party service outages, changes, security incidents, policy restrictions, pricing changes, or integration failures outside our reasonable control.

You authorize Discere to transmit User Content and related data to third-party service providers only as reasonably necessary to provide, secure, maintain, support, and improve the Services, subject to the Privacy Policy.

12. Feedback and Usage Data

If you provide suggestions, enhancement requests, bug reports, or other feedback, we may use that feedback without restriction or compensation. We may collect usage data, logs, events, and diagnostics to operate, secure, debug, and improve the Services, subject to the Privacy Policy.

13. Beta and Experimental Features

We may offer beta, preview, experimental, or early-access features. These features may be incomplete, less reliable, changed, limited, or removed at any time. Beta features are provided as-is and should not be relied on for critical workflows unless we expressly say otherwise.

14. Fees, Billing, and Subscriptions

Discere offers a seven-day free trial for new accounts without requiring payment information. After the trial period ends, continued access to summarization, AI assistant, scheduled report, and report delivery features requires a paid subscription. The current introductory plan is $4.99 per month, unless a different price is shown at checkout.

We will not charge you unless you authorize the purchase through checkout or another billing process. For recurring billing, we will clearly disclose the price, billing cycle, renewal terms, cancellation terms, and refund rules before collecting payment information. Paid subscriptions renew monthly until canceled.

Prices may change prospectively after notice through the Services, by email, or at checkout. Price changes will not apply retroactively to amounts already charged. You are responsible for any taxes, duties, bank fees, card fees, or similar charges that apply to your purchase, except taxes based on Discere's income.

Unless separate paid terms state otherwise, fees paid after the trial period are non-refundable to the extent permitted by law, except where a refund is required by applicable law or expressly offered by Discere. You can manage or cancel a subscription through the billing flow made available in Settings.

If payment fails, is reversed, or is overdue, Discere may limit, suspend, or cancel paid features until the billing issue is resolved. We may also correct billing mistakes or issue credits where appropriate.

15. Intellectual Property

Discere and its software, interfaces, design, branding, documentation, workflows, and related materials are owned by Discere Research or its licensors. These Terms do not transfer ownership of Discere or any Discere intellectual property to you.

You may not remove, alter, or obscure proprietary notices or use Discere branding in a way that suggests endorsement, partnership, or affiliation without written permission.

16. Suspension and Termination

We may suspend or terminate your access to the Services if we reasonably believe that you violated these Terms, used the Services in a way that creates risk to Discere or others, failed to pay amounts owed for a paid plan, or if suspension is needed to comply with law or protect security.

You may stop using the Services at any time and may delete your account using available Discere controls. Certain information may be retained as described in the Privacy Policy, including where retention is needed for security, legal compliance, abuse prevention, or to prevent accidental reprocessing of previously summarized emails.

We are not liable for limiting, suspending, or terminating access where we reasonably believe the action is needed to enforce these Terms, protect users, protect Discere, comply with law, address security risks, or respond to provider restrictions.

Any provisions that by their nature should survive termination will survive, including ownership provisions, disclaimers, limitations of liability, indemnity, dispute provisions, and payment obligations incurred before termination.

17. Warranty Disclaimers

The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Discere disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and uninterrupted or error-free operation.

Discere does not warrant that summaries, reports, AI outputs, email search results, attachment interpretations, or other information produced by the Services will be accurate, complete, current, or suitable for your purpose.

18. Limitation of Liability

To the maximum extent permitted by law, Discere and its affiliates, service providers, officers, employees, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business opportunity, loss of goodwill, loss of data, or business interruption.

To the maximum extent permitted by law, Discere's total liability for all claims relating to the Services or these Terms will not exceed the greater of: (a) the amount you paid to Discere for the Services in the three months before the event giving rise to the claim; or (b) one hundred U.S. dollars ($100).

Nothing in these Terms excludes or limits liability where doing so is prohibited by law, including liability for fraud, willful misconduct, or other conduct that cannot legally be limited.

Some jurisdictions do not allow certain exclusions or limitations of liability. In those jurisdictions, the limitations above apply only to the maximum extent permitted by law.

19. Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Discere Research, its affiliates, service providers, officers, employees, and agents from claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising from your misuse of the Services, your violation of these Terms, your unauthorized use of email or attachment data, or your violation of law or third-party rights.

20. Dispute Resolution, Governing Law, and Venue

If you have a concern, you agree to first contact us at disceresupport@gmail.com and provide a reasonable description of the issue so that we can try to resolve it informally. These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules, except where applicable law requires otherwise.

Subject to applicable law, any dispute that is not resolved informally will be brought exclusively in the state or federal courts located in California, and you consent to the jurisdiction of those courts. You may bring a qualifying individual claim in small claims court where permitted. Nothing in these Terms limits rights that cannot be waived under applicable consumer protection law.

To the maximum extent permitted by law, you and Discere agree to bring claims only on an individual basis and not as a plaintiff or class member in any class, collective, consolidated, private attorney general, or representative action. This does not prevent either party from participating in a class-wide settlement where permitted.

Either party may seek injunctive or equitable relief in court for unauthorized access, misuse of the Services, infringement or misuse of intellectual property, or other conduct that could cause irreparable harm.

21. Miscellaneous Legal Terms

These Terms, together with the Privacy Policy and any additional terms presented for specific features, are the entire agreement between you and Discere regarding the Services. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver.

You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or transfer of the Services. We will not be liable for delays or failures caused by events outside our reasonable control.

Notices to you may be provided by email, through the Services, or by posting to our website. You are responsible for keeping your account email current. Notices to Discere should be sent to disceresupport@gmail.com.

22. Copyright and Intellectual Property Complaints

If you believe content available through Discere infringes your rights, contact us with enough information to identify the content and the rights at issue. Discere may remove content or terminate accounts where appropriate.

Please include your name, contact information, a description of the copyrighted work or intellectual property right, the location of the allegedly infringing material, a statement that you have a good-faith belief the use is not authorized, and a statement that the information you provide is accurate.

23. Contact

For legal notices, support questions, account issues, or privacy questions, contact disceresupport@gmail.com.